The cord I
cut belonged to Comcast.
For the last
year or so, I have wanted to find a way to release myself from Mr. Master Man.
If he were a hot muscle-daddy, that would be OK. But, this Mr. Master Man
drives around in a white truck and has a serious attitude equal to his serious
butt crack. Add to this charming package a total indifference to your life and
time.
“Your
technician is scheduled to arrive between the hours of eight and two.”
Translation: “He’ll show up when he damn well pleases with the wrong equipment and
no knowledge of how our service works.”
When I moved
to Rockville (the armpit of Maryland), my appointment was between eight and two,
and he showed up at nine o’clock at night. No apology. Nothing.
You can’t
blame anyone. The idiot you talked to on the phone is sitting in a basement in Manila,
learning phrases like, “Hey, bro,” “I like Taylor Swift,” and “Go Lakers?”
In addition
to all of this delight is my favorite term, “bundling.” In other words, buy all
our services, or we’ll charge you $75 for every service you refuse. If you only
want to watch the four major networks, that will cost you $575 a month. Should
I squeeze your balls a little tighter?
Bundling is
the main reason I wanted to find a way to cut the cord.
It all
started when I couldn’t dial my rotary phones anymore. Apparently, Comcast quit
supporting rotary dialing. Have they no mercy? Where’s the humanity?
I asked them
if I could cut out the phone service.
“Yes, but
that will cost you an extra $75 a month not to have phone service.”
“What if I
just keep the internet and cut out the television, too?”
“Yes, you
can do that, but it will cost you $275 a month.”
“Why?”
“Bundling.”
Did our
grandparents bundle? Grandma and Nana both could watch television without paying anyone for the privilege. Not only
that, they could watch Lucille Ball, Desi Arnaz, Vivian Vance, and William
Frawley, Milton Berle, Burns and Allen, Martin and Lewis, Abbot and Costello,
Amos and Andy, Nat King Cole, Dinah Shore, Jackie Gleason and Art Carney, and
don’t forget the best, Ed Sullivan via an antenna.
To talk to
any of us, they used their rotary phones, which were leased from and maintained
and serviced by Bell Telephone.
They had a phone bill. That’s it!
In the
1970s, Ma Bell was broken up because she had become a monopoly. This meant you
now had a local phone company, and then you chose your long distance carrier if
I remember correctly. Actually, I do because I soon learned and you will, too,
that some things have not changed.
What I don’t
understand is how the aim was to break up a monopoly, yet we have more
monopolies now than we ever had.
For example,
I have one choice for cable television: Comcast. There is no competition.
Sure, there
is the Dish, but that’s comparing apples to oranges.
For
internet, we have one choice: Comcast. Again, there is no competition.
Fios is not
available where we are, only DSL if you don’t go with cable.
That is not
competition. To me competition is having more than one cable company, or more
than one satellite company, or more than one internet company.
This lack of
competition means they can treat you any way they please, and you have to smile
and let them fuck you like the whore that you are.
Not me! My
whoring days were over!
That was
when I started investigating.
If broadcast
television is free, why am I paying for it? What do I watch that is so
important that I need cable? All I need to see are the news and Good Morning
America. Everything else is background noise. I go to bed before any good shows
come on, and I use my DVR for those, which presented the first problem.
So first, I
subscribed to Hulu. Now, I can watch any “must sees” the next day, which is
what I was doing anyway.
What about
the telephone? Well, I could no longer dial out, so I decided to go with an old
fashioned landline. I called Verizon. For $17.99 a month, I could have a basic telephone
line with no frills. Or at least, I thought.
The day came
for them to connect my phones, and I soon remembered why I cancelled my
landline eleven years ago.
When I lived
in Mount Pleasant (which is neither a mount nor pleasant, discuss), I had a
landline that couldn’t receive calls. I could dial out, but I had no idea no
one could dial in. I just figured no one wanted to talk to me. Then, Mother
asked me why I never answered my phone. I told her it never rings. A dozen
service calls later, I cancelled the service since they could never get it to
work.
In a mobile
home, and this is still about mobile home living, the wires for the phone jacks
are under the house where the fuse box is located. Mr. Verizon was able to wire
the one jack on the side of the house with the connection that Comcast drilled into the exterior wall the day I moved in without asking me first because he didn’t know the wires for
the cable lines were under the house.
I asked if Mr.
Verizon could hook up the wires for the other jacks, and he told me he was too
busy, and I’d have to make another appointment. It would also cost me $95 for
each jack to hook up those other wires.
I argued
that I made an appointment, and he told me to take it up with his supervisor.
He left and
went back to the main switchboard and called to be sure my phone was working. I
received a call. There was one problem. I couldn’t dial out without a passcode.
Then I spent the day trying to get ahold of someone at Verizon until a customer
service rep informed me that the reason I couldn’t dial out was I didn’t pick a
long distance provider.
“I’m trying
to call my own cell phone, which is in the same area code and in the next room, and
my neighbor who is across the street.”
“Yes, but
the area code doesn’t mean it is local or long distance. It is all about ‘exchanges.’”
“But, I have
regional calling.”
“Yes, that
covers you for twelve miles.”
“It isn’t
twelve miles across the street and certainly not from the kitchen to my bedroom.”
“It’s about
the ‘exchanges.’ Everyone is on a different exchange.”
This was
weird. I couldn’t even dial 911 to inform them I was going to cut a bitch if my
phone wasn’t working in ten minutes. I could dial Baltimore, but not my own
cell phone! I learned that this is what has happened with people taking their
phone numbers, area codes and all, with them. Area codes are meaningless – they’re
just something you have to dial now.
In the end,
my basic $17.99 phone service ended up costing me $67 a month, and that is
without call waiting or voice mail. I hate call waiting, and when a friend puts me on hold, I hang up. An answering machine is cheaper than $11 a month. Apparently, maintaining landlines is
expensive, hence the price.
At least I
could rotary dial again.
Now to watch
David Muir, Ryan Smith and all the other male models on ABC News, I had to get
an antenna.
I first
tried a twenty-mile antenna, but I could only get two channels. Then, a thirty-mile,
which gave me four more. Thirty miles my big Jewish ass. The farthest station
is twenty miles away. I went on Amazon and bought a sixty-mile antenna. Anything
more powerful would require a Saturn V Rocket and a payload from Northrup
Grumman.
During my
first channel scan, I had twenty-three channels. I went online, while I still
had internet of course, and researched this. For your benefit, I give you the
following:
If you go
with an antenna, pick one with at least a sixty-mile range and hang it in a
window behind the blinds. Mine is white, and the blinds are white. It’s hanging
in a side window, so no one can see it. Before hooking it up, run a channel
scan on the TV. You will get no channels, but you will be deleting any
competing settings or data. I had no idea there were competing settings or data.
Then, hook
up the antenna and run the scan again. I ended up with forty-five channels. ABC,
two NBCs, CBS, five, yes five, FOXs, QVC, HSN, four PBSs, and a whole host of
other channels that play old TV shows all day (I can watch Hazel and Leave It to Beaver
whenever I want) and others that play Maury Povitch and Wendy Williams non-stop.
There is a sports channel, an all-news channel, and also several
Spanish-language channels. You’ve got to have your Telenovelas!
Digital
signals are strange. The picture is much clearer than with cable; however, it
sometimes goes in and out when you first tune in to a channel, which led me to
another dilemma, also discussed below.
Now, what
about the internet? I got to thinking. If my phone can get the internet without
cable, why can’t my computer and Roku? Well, they can with a hotspot modem. I
know that isn’t the technical term. I went to AT&T and added a hotspot to
my plan and got a free hotspot modem. I chose a 30G monthly plan based on my
internet and Netflix usage. The other advantage is my internet connection is
mobile. If I ever get wealthy enough to buy a weekend trailer, I won’t have to
hook up any internet or cable or phone. I take my hotspot modem (I know it isn’t
the right terminology) with me.
I finally
was ready to cut the cord.
I unhooked
all the equipment and packed it all up, including the cables and remotes. I
drove to the Comcast service center up the street. I handed them the equipment,
and they didn’t care. They didn’t try and stop me. They didn’t try to retain
me. They just told me my bill credit would be mailed in four to six weeks.
Seriously? I’ve
been a loyal customer for eighteen years, and this is it? Don’t let the door
hit you in the ass on the way out? You’d think I had a one-night stand with
them. Tricks have treated me better than this. I’m glad I no longer give them
money. My pocket book is closed for business.
So far, I
was saving $50 a month, and unless a satellite fell on my head, my internet and
TV were always working. I would no longer have to wait during six-hour windows
for a cable guy to come over nine hours after the window closed and give me
attitude.
However,
there was still one lingering issue.
I was using
more than 1G of data a day watching my favorite shows on Hulu. There had to be
a way to record shows on a digital television. Back in the day, we used VCRs.
Do they still make VCRs?
They do, and
Walmart had one, but they didn’t have the blank VCR tapes. It was also huge. I
wonder if it was a leftover Betamax?
Again, I was
doing research, and I found a solution – Mediasonic Homeworx PVR: a porno video
recorder. At least I think that is what the P stands for, or could it be
personal?
This little
machine works as a digital converter if you have an old timey television. One
advantage is the Mediasonic Homeworx also transmits the channel guide. If you
hit the EPG button, you get a list of all the shows on that particular channel
for the next twelve hours!
It will
record your shows onto a thumb drive you leave in it all the time, and you can
take the thumb drive with you and watch the shows anywhere.
But, it’s a
little complicated.
They tell
you that you can’t watch one show and record another. Well, you can. Hook up
the antenna to the PVR then to the television. Then, hook up an HDMI cable from
the PVR to the TV as well. Use the HDMI port for watching normally for an even
clearer picture than with just the antenna and for recording. If you are
watching one channel while recording another, set your recording using the HDMI
port, then when it starts recording, switch your watching to the antenna port.
There are
some glitches. You will notice with digital antennas, channel surfing is slow.
It takes about five to ten seconds for a channel signal to be received. After a minute of
two, the signal gains strength. This is OK if you aren’t recording. If you are planning
a timed recording, make sure your PVR is tuned to that station at least five
minutes before the recording is to start. You will ensure the strongest signal.
If you are going to bed, turn the PVR to the channel first, let it come in
clearly, then you can turn off your television, but do not turn off the PVR.
If you don’t
do this, when the PVR switches channels to begin recording, the station won’t
be tuned in immediately, and the PVR will assume there is no such station. It
will do two things: one, it will cancel the recording, and two, it will cancel
all future timed recordings on that same channel, since it assumes the channel
doesn’t exist.
It took me a
few tries to figure this out. I kept checking to see what I recorded, and there
were no programs. Half of my future programmed timer recordings would disappear
as well. I finally got it when I realized the show I wanted and the future disappearing
shows were always on the same channel.
The little
machine also records on military time, but even though it is not hooked up to the
internet and only gets its signals from digital TV stations, it knows the date
and time. You never have to set them. No blinking lights like the 1980s.
Yes, I like
rotary phones, but that doesn’t mean I’m a technical idiot when it comes to
audiovisuals. You don’t watch this much man-on-man action over the internet for
two decades without learning something about signals, clear pictures, and
playback.
Once all the
dust settled, I notice my leftover data didn’t roll over as planned, so I called
AT&T. Whenever I call customer service, I always ask them how they are.
This throws them off because no one ever asks how they are doing.
I asked the
AT&T guy what happened to my data, and he said sometimes it takes a day or two
to catch up, but since I was such a good customer, he was going to offer me a
deal. If I were to forgo the rolled over data that first month, they would cut
$95 off my bill each month as long as I kept that data plan for as long as I
wanted, and my future data would roll over. I thought for a second and said
yes.
In the end,
cutting the cord saved me $145 a month. More importantly, I no longer have
bundles.
Oh, and
about those other phone jacks? They never showed up for the scheduled service
call to hook them up. No call, no letter, no text. It was like one of my
relationships.
I searched
online, and there is a tutorial on how to open up the phone box on the side of
the house and hook the lines up yourself on the customer side, and it is
perfectly legal because the phone box has two sides.
I’m living
the life of Nana. I can talk on my avocado green, wall-mounted, rotary phone and
smoke a Kent cigarette, while Make Room
for Daddy plays in the background.
I would try
to live like Grandma, talking on my white, rotary desk phone, smoking a Winston
and listening to Lawrence Welk, but I can’t seem to find his show.
Don’t worry,
I will.
You are too funny - recently we downsized into a beachside condo here in New Smyrna Beach Fl- we were talked into switching to U-verse phone/internet - which is great but now our 1970 harvest gold princess phone won't work with the system - how sad it that! Love the book - maybe next time - we'll buy a mobile home -
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